Retite

Terms of Use

Last updated: 21 October 2026 Privacy Policy

These Terms are a contract between you and Retite Ltd ("Retite", "we", "us"), a company registered in England and Wales under company number 17341581, registered office 56 Rathcoole Gardens, London N8 9NB, United Kingdom. They govern your use of the Retite apps for iPhone and Android and the service behind them (the "App"). By creating an account or using the App, you agree to these Terms. If you don't agree, please don't use the App.

Our Privacy Policy explains how we handle personal data. If you got the App from Apple's App Store, section 15 also applies.

1. Who can use the App

You must be at least 13 years old, or older if your country sets a higher age for consenting to online services. If you are under 18, you confirm that a parent or guardian has agreed to these Terms and to any purchase. You may use the App only for your own, non-commercial learning.

2. Your account

You can sign in with Apple, Google or an email address. Give us accurate information and keep it up to date. Keep your sign-in details secure and don't share your account with anyone. You are responsible for activity under your account; if you think someone else has used it, tell us at once at support@retite.app.

3. Licence

We give you a personal, limited, non-exclusive, non-transferable and revocable licence to install and use the App on devices you own or control, for your own learning, in line with these Terms and the rules of the store you got it from. We reserve all other rights.

4. Free plan, ads and Retite Pro

The App has a free plan with daily limits and ads, and a paid subscription, Retite Pro, which removes ads, lifts the daily limits and unlocks more features. The App shows what each plan includes before you buy. New accounts may get a free period of full access: the App shows how long it lasts, it ends by itself and it is never charged.

We may change the free plan and what Retite Pro includes over time, for example by adding features or replacing one with an equivalent. We will not materially reduce what Retite Pro includes during a period you have already paid for.

5. Subscriptions and payments

  • Buying. Retite Pro is sold as a monthly or annual subscription through the App Store or Google Play. The price, billing period and any offer are shown before you confirm. Apple or Google charges the account you buy with, under their terms, and works out any tax.
  • Automatic renewal. The subscription renews automatically for the same period at the price in force at the time, unless you cancel it at least 24 hours before the end of the current period on the App Store, or before the renewal date on Google Play.
  • Free trials and introductory offers. The store decides who is eligible. When a free trial or introductory period ends, the subscription continues at the regular price unless you cancel before it ends. On the App Store, any unused part of a free trial is lost when you buy a subscription.
  • Cancelling. Cancel in your App Store account settings or in Google Play → Payments & subscriptions. Cancelling stops the next renewal, and Retite Pro stays active until the end of the period you have paid for. Deleting the App or your Retite account does not cancel a subscription.
  • Refunds. Apple or Google processes every purchase and handles refunds under its own policies; we cannot issue refunds ourselves. You can ask Apple at reportaproblem.apple.com and Google through your Google Play order history.
  • Price changes. We may change prices for future periods. The store tells you in advance and, where its rules or the law require it, asks for your agreement.
  • Restoring. A subscription belongs to the Apple ID or Google account that bought it. "Restore purchases" in the App links it to your Retite account. If the Retite account holding it is deleted, the subscription can be restored to another Retite account on the same Apple ID or Google account.
  • Promo codes follow the store's terms, have no cash value and may expire.
  • Nothing in this section affects your legal rights as a consumer, including any right to cancel; the store you bought from handles such requests.

6. Dictionary content and AI

Content in the App includes text written with AI models, machine translation, synthesised speech, and open data used under its licences, which are listed at api.retite.app/legal/data-sources. When someone looks up a word that is not in our dictionary yet, its entry is generated automatically.

We work to keep content accurate, but a person does not check every entry, and content may contain mistakes. The App is a learning tool: it does not guarantee any exam result or level of English, and you should not rely on it to translate anything where accuracy matters, such as legal, medical, financial or official texts. If you find a mistake, please report it in the App.

7. Your content

Your content is what you put into the App: words you add, text you look up or translate, reports and feedback. You keep any rights you have in it. You give us a worldwide, royalty-free licence to store, copy, process and transmit it, including to the service providers described in the Privacy Policy, as needed to run, secure and improve the App. For reports and feedback the licence is also perpetual and irrevocable, so that we can keep using them, anonymised, to improve the dictionary after you leave.

You are responsible for your content. Don't submit anything unlawful, infringing or abusive, or anyone else's personal or confidential information.

8. Acceptable use

You must not:

  • copy, scrape, download in bulk or systematically collect dictionary content, audio or other data from the App or its servers, or use them to build a dataset or a competing product or to train AI models;
  • access the App or its servers with bots, scripts, crawlers or by any means other than the App itself;
  • get around usage limits, ads, payments or security, or open several accounts to do so;
  • reverse engineer, decompile or modify the App, except where the law expressly allows it;
  • sell, sublicense, rent or share access to the App or Retite Pro;
  • interfere with or overload the service, or use it to break the law or anyone's rights.

9. Our rights

The App, its software, design, dictionary database and audio, and the Retite name and logo belong to Retite Ltd or our licensors and are protected by intellectual property law. Open data in the App stays under its own licence. These Terms give you no right to use our name, logo or content other than by using the App.

10. Suspension and termination

You can stop using the App at any time and delete your account in Settings → Delete account.

We may suspend or close your account, or limit features, if you seriously or repeatedly break these Terms, if we reasonably suspect fraud or abuse, or if the law or a store requires it. Where it is reasonable, we will tell you why and give you a chance to respond. To the extent the law allows, closing an account for these reasons does not entitle you to a refund.

We may stop offering the App. If we do, we will tell you in the App or by email at least 30 days in advance, and if you have a paid period left, we will help you ask the store for a refund of it.

11. Availability and changes to the App

We aim to keep the App available and working, but we don't promise that it will be uninterrupted or free of errors. We may update, change or withdraw features, for example to improve the App, comply with the law or keep it secure. Some features need an internet connection and depend on third-party services that may sometimes be unavailable.

12. Your legal rights

If you are a consumer, you have legal rights that these Terms cannot take away; in the UK, for example, digital content must be as described, fit for purpose and of satisfactory quality, and services must be provided with reasonable care and skill. Nothing in these Terms affects those rights. Beyond them, the App is provided "as is" and "as available", and we make no other promises about it.

13. Liability

  • Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit or exclude.
  • We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable, or that is caused by events outside our reasonable control.
  • The App is for personal use. We are not liable to you for any loss of profit, business, business opportunity or revenue.
  • If defective digital content that we supplied damages your device or other digital content because we did not use reasonable care and skill, we will repair the damage or compensate you. We are not liable for damage you could have avoided by installing an update we offered free of charge or by meeting the minimum system requirements we told you about.
  • Subject to the first point, our total liability to you for all claims connected with the App is limited to the greater of the amount you paid for Retite Pro in the 12 months before the claim and £50.

14. Third-party services

Sign-in, payments, notifications and ads rely on services from Apple and Google, whose own terms apply to your use of them. We are not responsible for third-party services or for third-party websites the App links to.

15. Additional terms for the App Store

If you got the App from Apple's App Store:

  • These Terms are between you and Retite Ltd only, not Apple. Retite, not Apple, is solely responsible for the App and its content.
  • Your licence is limited to using the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may also be used by other accounts associated with you through Family Sharing or volume purchasing.
  • Apple has no obligation at all to provide maintenance or support for the App.
  • If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Retite's responsibility, as set out in these Terms.
  • Retite, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims under consumer protection, privacy or similar legislation.
  • If a third party claims that the App or your possession and use of it infringes their intellectual property rights, Retite, not Apple, is solely responsible for investigating, defending, settling and discharging that claim.
  • You confirm that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • You must comply with any applicable third-party terms, such as your mobile data agreement, when using the App.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple will have the right, and will be deemed to have accepted the right, to enforce them against you as a third-party beneficiary.
  • Questions, complaints or claims about the App go to Retite Ltd at support@retite.app or at the registered office given at the top of these Terms.

16. Google Play

If you got the App from Google Play, the Google Play Terms of Service also govern your use of Google Play and purchases made through it. Google is not a party to these Terms and is not responsible for the App.

17. Changes to these Terms

We may change these Terms to reflect changes to the App, the law or how we run our business, and the date at the top shows the latest version. If a change materially affects you, we will tell you in the App or by email at least 30 days before it takes effect, unless it has to take effect sooner for legal or security reasons. If you don't agree, you can stop using the App and delete your account before the change takes effect; if you keep using the App after that, the new Terms apply.

18. General

  • These Terms, together with the Privacy Policy and any terms shown when you buy, are the whole agreement between you and us about the App.
  • If a court finds part of these Terms invalid, the rest stays in force.
  • If we don't enforce a right straight away, we can still enforce it later.
  • We may transfer our rights and obligations under these Terms to another organisation and will tell you if we do; your rights will not be reduced as a result. You may not transfer yours without our written consent.
  • Except for Apple, as section 15 sets out, no one other than you and us has any right to enforce these Terms.

19. Governing law and disputes

These Terms are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you live in the European Union or elsewhere, you keep the protection of the mandatory consumer law of your country and can bring proceedings where you live.

If you have a problem, please write to us first at support@retite.app: most issues can be solved quickly that way.

20. Contact

Write to us at support@retite.app. Our company details are at the top of these Terms.